Got questions? We’ve got the answers!

No. All our aparthotels are strictly non-smoking (including e-cigarettes). This includes the balconies, guest apartments and all public areas within the building. Any apartments smoked in will incur a minimum £100 charge for fumigation and you may be asked to leave.

You can make special requests at time of booking, however many of our room features can be guaranteed at the time of booking by selecting the room type that matches the request. Please note that whilst we try our best to fulfil requests they cannot be guaranteed.

Book online via Book Now, contact the site team via the Our Locations page, or for 5+ rooms call the Groups team on 0203 504 5555 (Mon–Fri 9:00–17:30). There’s a Price Match Guarantee: if you find a lower rate for the same room, location and terms within 12 hours of booking, we’ll refund the difference; we’ll also price-match pre-booking with proof (screenshot with date/time). Submit claims to reservations@roomzzz.com or call 0203 504 5555.

Yes, we have a small number of travel cots available for infants and can accommodate extra beds (from £10 per night) in our Family Grande Studios for older children. Just let us know when you make your reservation and we’ll do everything we can to help where possible.

No Council Tax, No Bills, No Worries. All utilities are included within your stay.

Yes, all you need to do is meet the driver at the door (as you would at home) to receive your food delivery.

Yes, our reception hosts are onsite 24 hours a day so you’ll never miss a parcel delivery.

Pets are welcome at our aparthotels, simply add it to your booking. Owners remain responsible for the actions of their pet/s at all times. Please refer to our House Rules for Pets - here

A modern aparthotel in Edinburgh city centre offering spacious serviced apartments with fully equipped kitchens, 24/7 reception and flexible stays - ideal for business travellers, couples, weekend breaks and long stays.

Yes, every apartment includes a fully fitted kitchenette so guests can enjoy self catered accommodation close to the Royal Mile and Waverley Station.

Roomzzz Edinburgh is in the heart of the city centre, just minutes from the Royal Mile, Holyrood Park and Edinburgh’s main shopping and dining streets.

Just a short walk away, offering fast links across Scotland, to London, and to Edinburgh Airport via tram from St Andrew Square.

Most guests take the tram (from St Andrew Square) or the Airlink 100 bus from Waverley Bridge. Both are quick and straightforward.

Yes! Our central location, kitchen-equipped apartments and 24/7 reception make us a popular base for Fringe Festival visitors, Hogmanay celebrations and concerts at major venues.

Yes, there are EV charging spaces within St James Quarter's Car Park.

Parking can be found in St James Quarter Car Park, Leith Street, EH1 3AS. This is available at a discounted rate of £13 per night. When parking, you should use Blue Zone in level B1 and B2 then use the Blue lift (Picardy) to the 5th floor and follow signs for Roomzzz. Speak to our reception team on departure to validate your ticket.